OLEA Rwanda

What We Deliver

Servicing Expertise

Beyond policy placement, our value is in the service. Claims advocacy, risk management, and ongoing advisory that protects your business every day.

Our Capabilities

How We Serve Our Clients

Claims Management

From first notification of loss through to final settlement, our claims team acts as your dedicated advocate, managing adjusters and maximising recoveries.

Risk Assessment & Surveys

Our risk engineers conduct on-site surveys and desktop assessments to identify, quantify, and prioritise your exposures.

Policy Administration

We manage your full policy portfolio: renewals, endorsements, certificates of insurance, and compliance documentation.

Loss Prevention

Our loss prevention advisors work with your operations team to implement practical controls, reducing frequency and severity of claims.

Regulatory Compliance

OLEA's compliance team monitors regulatory changes across all markets where you operate.

Premium Finance

OLEA facilitates premium finance arrangements, allowing you to spread your insurance costs across the policy year.

Claims Advocacy

When It Matters Most, We Fight for You

Claims are the moment of truth for any insurance program. OLEA's claims team doesn't just process. We advocate, challenging inadequate reserve estimates and driving insurers to settle fairly.

98%

of claims closed within insurer SLA terms across all lines and markets

$48M+

in claims settlements recovered on behalf of clients in the last 3 years

Common Questions

Frequently Asked Questions

Everything you need to know about working with OLEA.

OLEA combines pan-African reach with deep local knowledge: dedicated specialists on the ground in each region, plus global reinsurer access and international best-practice claims handling.
Our multi-country programs are coordinated through a master program structure, typically placed with a lead international insurer supported by local admitted policies in each country.
Notify your OLEA account manager as soon as a loss occurs. Our claims team takes over immediately, managing the entire process on your behalf with regular updates.
Yes. Our advisory goes beyond placing policies, including risk engineering surveys, business continuity assessments, and board-level risk reporting.
OLEA earns brokerage commission from insurers on placed premiums. For specialist advisory services, we may charge a separate advisory fee agreed in advance.
Yes. Through our Lloyd's coverholder status and specialist market access, we arrange political risk, expropriation, and trade credit insurance.

Experience the OLEA Service Difference

Speak to a specialist about your risk management and servicing needs.